Contact Details

Scandinavian Airlines System

Address: Kabinvӓgen 5, Stockholm-Arlanda, Sweden

Call Centre: Monday to Friday (09:00-19:00) ; Saturday (09:00-17:00) ; Sunday (09:00-18:00)

+46 8797 3010 (phone for abroad calls, international calling rates apply)
Charges for calls from mobile phones may vary.

Virtual Chatbot: flysas.com/en/customer-service/contact/ 

Website: www.flysas.com

Ground Handling Agent

Aviation Services Handling Ltd (ASH)

Baggage Services or to enquire about items lost on board the aircraft

Contact Number: +356 2369 6136 (Available Monday to Sunday 24/7)

Email: llmla@as-airport.it

If you have already filed your Delayed Bag Report, you can use the provided File Reference to follow the status of your lost bag on www.as-airport.it/en/lost-bag