Contact Details

Italia Trasporto Aereo

Alitalia will be replaced by a new, state-owned flag carrier for Italy, Italia Trasporto Aereo, which commenced operations as of 15th October 2021.

Website:

www.itaspa.com/

E-mail:

• venditecambirimborsi@itaspa.com  for the purchase, possible modification or refund, of new tickets for flights operated by Italia Transport Aereo from 15 October 2021;
• assistanceWEB@itaspa.com  for any support for on-site purchases;
• assistenzespeciali@itaspa.com for booking special assistance, including medical assistance, unaccompanied minors and special baggage;
• informazionidiviaggio@itaspa.com  for information regarding flight times and fares.

Contact Number: Monday to Sunday 09:00 – 20:00

+39 06 85960020 (calls outside of Italy) for new reservations and ticket purchases, changes and refunds, flights, fares, information and support in English.

Ticket Desk: The ITA Ticket Desk is handled by Aviation Online and is open during flight operations.

Ticket Desk contact number: +356 2169 1668.