Contact Details

Italia Trasporto Aereo

Address: Via Venti Settembre 97, Rome (RM) ZIP code 00187, Italy

Call Centre:

+356 2778 0221 (from Monday to Friday from 09:00 am to 06:00 pm)

+39 06 85960020  (daily 06:00 am -12:00 pm)

Ticket Desk: The ITA Ticket Desk is handled by Aviation Online and is open during flight operations. Ticket Desk contact number: +356 2169 1668.

Website:

www.ita-airways.com

E-mail:

• BookingsChangesRefunds@ita-airways.comfor any purchase, change or refund, of new tickets;
• complaints@ita-airways.comfor any complaints

Ground handling agent

Aviation Services Handling Ltd (ASH)

Baggage Services or to enquire about items lost on board the aircraft

Contact Number: +356 2369 6136 (Available Monday to Sunday 24/7)

Email: llmla@as-airport.it

If you have already filed your Delayed Bag Report, you can use the provided File Reference to follow the status of your lost bag on www.as-airport.it/en/lost-bag