Malta International Airport has been ranked among Europe’s top airports for service quality within the 5 to 15 million passenger category, marking the seventh consecutive year of recognition by Airports Council International.

The ranking is based on direct feedback gathered from departing passengers at the end of the airport journey through the globally recognised Airport Service Quality survey programme, which evaluates 367 airports across 95 countries.

“Welcoming nearly 9 million passengers in a single year was an unprecedented milestone for our airport, and achieving this while maintaining exceptional service quality is a testament to our team’s commitment to service excellence,” said Malta International Airport’s Chief Executive Officer, Alan Borg, while expressing his gratitude to all airport employees for their efforts in ensuring that all passengers enjoy the best possible first and last impression of Malta.

“Even amid record traffic and major infrastructure upgrades, the team remained steadfast in delivering a seamless and enjoyable airport experience to our guests. I am incredibly proud to see Malta International Airport once again ranked among Europe’s best, and earning continued trust from our passengers.”

An overall satisfaction score of 4.39 out of 5 secured Malta International Airport’s place among the top 8 of 119 participating airports across Europe. In fact, the airport received above-average ratings across the majority of the 34 key performance indicators assessed throughout the year. These indicators, which include terminal ambiance, cleanliness, staff courtesy, and ease of wayfinding, reflect the core elements that contribute to a smooth and enjoyable journey.

February Traffic Results

Malta International Airport also announced its traffic results for February today. A total of 560,553 passengers travelled through the airport last month, leading the company to post growth of 18.2 per cent over the same month in 2024. This result was observed in line with a 22.8 per cent increase in aircraft movements and a 21.1 per cent increase in seat capacity. Seat load factor for the month stood at 80.5 per cent.

The airport’s top drivers of passenger traffic remained unchanged from the previous month, with the Italy leading the way with a market share of 19.2 per cent, followed by the United Kingdom (18.3 per cent), Poland (11.4 per cent), Germany (7.1 per cent) and Spain (6.2 per cent).

Published on: 10.03.25